A prominent Finnish telecom operator and Software + Service provider, this company came to Frends looking to assimilate its existing system with those of its customers. It was imperative that the solution provide reliable, up-to-the-minute information to customers using support services. As software solutions lay at the very heart of the firm's business, resolving the problem effectively and immediately was critical.

At Frends' recommendation, the company purchased BizTalk licenses from Microsoft, and decided to try out the FRENDS product through a license rental.  The company is negotiating with Frends about a wide range of future projects.

The Frends solution made the company's services more accessible to its customers by eliminating previously necessary installations.  The new, engaging interface improved the customer relations and even expanded the company's business, all while effecting reductions in expenditures. Automating information updates that had previously been manually managed, FRENDS enabled significant savings of time and resources: not only for its own customer, but also for its customer's customers!